Current Projects
Relay Services Quantitative Study
Cositics Competitive Intelligence research provides details of your competitors' performance and business model that you may not be able to assess and obtain otherwise.
The research employs a quantitative approach to performance benchmarking, where your services are compared to that of your industry competitors. The results allow your company to undestand what is working and what is not from the consumer presepective.
ANSI Standards for Relay Services
Costics is taking steps to create the first draft of ANSI standards for the Relay Services industry. These standards will define service features and performance benchmarking standards.
The purpose of the standards is to provide decision makers with clear and consise performance matrices. Relay Services providers and equipment manufacturers that adopt the standards and become certified against the standard will have a competitive advantage.