Cositics is a leading Customer Experience Management consulting firm offering fresh advice with lasting impact to the Relay Services Industry. Our focus and unique "down to earth" business model enable us to serve a broad range of client needs, while remaining globally connected to the industry we serve.
Together with our clients, we develop robust performance benchmarking programs to effectively quantify the Customer Experience based on a set of Key Performance Indicators designed specifically for your business goals. The results are used to create strategic and tactical action plans, implement go-to-market strategies, outline specific new product development and provide customer satisfaction and loyalty programs and much more.
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